Legal
Privacy Policy
This Privacy Policy explains how Asset Access Solutions Limited handles personal information submitted through this website, by email or by phone.
Last updated: 26 July 2026
Who we are
Asset Access Solutions Limited provides commercial rope access, working-at-height, inspection, maintenance, cleaning and construction support services.
Registered office: 128 City Road, London, UK (Registered office only).
Operational base: Liverpool. Asset Access works regularly across the UK, with most projects along the M62 corridor.
Email: info@assetaccess.co.uk
Phone: 07710817962
Information we may collect
When you contact us, we may collect:
- your name and company name;
- email address and phone number;
- site location and project information;
- photos, drawings, specifications or files you choose to send;
- messages, enquiry details, timescales and preferred contact method;
- basic technical information about website visits, depending on analytics/cookie settings.
How we use information
We use enquiry information to respond to your message, understand the access requirement, assess whether Asset Access is a suitable fit, prepare quotations, plan works where instructed and keep necessary business records.
Lawful basis
Depending on the situation, we may process information because it is necessary to respond before entering into a contract, to perform agreed work, to meet legal obligations, or for legitimate business interests such as managing enquiries, projects and records.
Sharing information
We do not sell personal information. Information may be shared only where needed with professional advisers, insurers, IT/email providers, subcontractors or project partners involved in assessing or delivering work, or where required by law.
How long we keep information
We keep enquiry and project information only for as long as reasonably necessary for the enquiry, project, business record, legal, insurance or accounting purpose.
Your rights
Depending on the circumstances, you may have rights to request access, correction, deletion, restriction or objection to the use of your personal information. To make a request, contact info@assetaccess.co.uk.
Security
We take reasonable steps to protect enquiry and project information. No website, email system or internet transmission can be guaranteed completely secure.
Contact
Questions about this policy can be sent to info@assetaccess.co.uk.